Export Service
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Supporting Australian agricultural exports

Setting up Export Services for business

Only a business owner or principal authority can create an account and authorise access for others.
Follow the steps to set up your business for the first time.

Step 1: Set up myGovID

Already have a myGovID? Go to Step 2.
myGovID is a form of Digital Identity that lets you prove who you are when using online government services.
In the future, Digital Identity will be how most Australians prove who they are to government.

What you’ll need

  • about 20 minutes
  • a smart device
  • 2 Australian identification documents
    • driver licence or learner permit
    • passport (not more than three years expired)
    • birth certificate
    • visa (if using your foreign passport)
    • citizenship certificate
    • ImmiCard
    • Medicare card

Identity strength

Your Export Account requires 'Standard' identity strength.
Download myGovID from the app store and follow the prompts.
Available on the App store
Available on Google Play
Download and open the myGovID app on your smart device
Open myGovID
Enter your full name, date of birth and email address
myGovID Email Address
Provide two Australian identification documents. Your information is automatically verified against government records. This only takes a few minutes.
myGovID Identity Strength
Adding those identity documents will bring your account up to standard identity strength
myGovID How to Use
Congratulations! You’ve set up myGovID
Go to Step 2 to link to your myGovID to RAM.

Step 2: Link myGovID to RAM

Relationship Authorisation Manager (RAM) enables people to act online on behalf of a business.

It requires an ABN linked to myGovID.
Skip this step if you know your business is linked.

Check business is linked

To find out if a business is linked to RAM via myGovID, sign in to RAM and look for the business name under Entity name on the Manage Authorisations page.
If you don’t see your business, your ABN isn’t linked to your myGovID.
Sign in to RAM
Sign into RAM with your myGovID
RAM Landing Screen
Select View or manage authorisations, machine credentials and cloud software notifications
RAM View or Manage
Find your business under Entity name towards the bottom of the page.
RAM Select
If you don’t see your business, your ABN isn’t linked to your myGovID.
More information about linking myGovID and RAM

Linking a business in RAM

To link up to 5 businesses call 1300 287 539 and select option 3
To link more than 5 businesses complete the Assistance to link bulk ABNs form.
Once linking is confirmed, you may now sign into the Export Service, or authorise access for others:

Step 3: Assign authorised access

Complete this step only if you want to authorise employees or third parties to access Export Services on behalf of the business.

Adding authorisations

Sign in to RAM with your myGovID and select Manage authorisations
Select Business name
Select Add new user
Complete the following as shown:
Representative typeStandard user
Representative detailsYour staff member's name, and work email address (not group email)
Authorisation details
  • Do you want the representative to be an Authorisation administrator?
    • Select Yes
  • Do you want the representative to be a Machine credential administrator?
    • Select No
  • Start date: Select today's date using calendar tool
  • End date: Tick No end date
Agency access

Initially this will be set to None for all agencies.

Scroll down to DEPARTMENT OF AGRICULTURE, WATER AND THE ENVIRONMENT, and select Full.

SummaryReview the above details. Tick I understand and accept this declaration if correct.
click Submit
Customise accessDo not click
Sign in to RAM
Select View or manage authorisations
RAM View or Manage
Select the Organisation / ABN the authorised user will be able to access
Select Add new user
RAM Select
Select Standard user as the Representative type
Select Continue
RAM Add User
Representative details
Enter details of the person you are adding as an authorised user.
Select Continue
RAM Add User Details
Authorisation details
Complete these questions.
Do you want the representative to be an authorisation administrator?
  • Select Yes to grant access to Export Services and RAM authorisations on behalf of the business.
  • Select No for Export Services access only.
Do you want the representative to be a Machine credential administrator?
  • Select No
RAM Add User Details
Agency access
Find Department of Agriculture, Water and the Environment in the list
To grant access to Export Services, select Full
Select Continue
RAM Add User Details
Summary
Confirm the details are correct
Select Submit
RAM Add User DetailsMore information about linking myGovID and RAM

Notify your employee or third party

Use this template to notify the person they need to accept or decline the request:

You have been given authorised access to Export Services.

This means you will be able to sign in and act on behalf of the business.

Follow the instructions on this page to continue link to ‘for employees’ page


We acknowledge the traditional owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.© 2022 Department of Agriculture, Fisheries and Forestry.